IDENTIFY THE WAYS TO IMPROVE EMPLOYEES’ SKILLS AND CUSTOMER RELATIONSHIP MANAGEMENT OF APPAREL PRODUCT: AN ASSESSMENT OF ONLINE SOCIAL MEDIA CUSTOMER SATISFACTION MEASUREMENT APPROACH. International Journal of Engineering Sciences & Management Research, [S. l.], v. 4, n. 5, p. 52–65, 2017. Disponível em: https://ijesmr.com/index.php/ijesmr/article/view/389. Acesso em: 27 apr. 2026.