“IDENTIFY THE WAYS TO IMPROVE EMPLOYEES’ SKILLS AND CUSTOMER RELATIONSHIP MANAGEMENT OF APPAREL PRODUCT: AN ASSESSMENT OF ONLINE SOCIAL MEDIA CUSTOMER SATISFACTION MEASUREMENT APPROACH”, IJESMR, vol. 4, no. 5, pp. 52–65, May 2017, Accessed: Feb. 04, 2026. [Online]. Available: https://ijesmr.com/index.php/ijesmr/article/view/389