IDENTIFY THE WAYS TO IMPROVE EMPLOYEES’ SKILLS AND CUSTOMER RELATIONSHIP MANAGEMENT OF APPAREL PRODUCT: AN ASSESSMENT OF ONLINE SOCIAL MEDIA CUSTOMER SATISFACTION MEASUREMENT APPROACH. IJESMR [Internet]. 2017 May 30 [cited 2026 Feb. 4];4(5):52-65. Available from: https://ijesmr.com/index.php/ijesmr/article/view/389