A REVIEW OF LITERATURE ON IMPACT OF INFORMATION TECHNOLOGY ON PERFORMANCE OF SUPPLY CHAINS

Abstract

In any supply chain the product or the supply moves from supplier to manufacturer to distributers by transporters and then to customers through retailers. Thus Supply Chains are actually networks or the webs. The exponent growth in Information Technology tools have been contributed to the development and expansion of Supply Chain Management all over the world. Thus Information Technology which affects each and every part of the Supply Chain acts as the key driver to provide higher responsiveness while simultaneously improving efficiencies. These tools are used to gather information, analyze the information and to work on it for the better performance of any Supply Chain. But there are several risks associated with the use of Information Technology in the Supply Chain. The larger the change in Information Technology system the greater is the risk of negative impact on operations.